Schedule a call-back entry

POST /calldown

Creates a server-owned call-back entry for the current App Connect user with status scheduled and a generated identifier. contactId, contactType, and scheduledAt are persisted. Current browser clients also send contactName, phoneNumber, and note, but the current data model does not retain those fields.

Operation ID: postCallDown
Authorization: BEARER or API key

Request body

Callback scheduling fields. Current clients send display fields that the server accepts but does not currently persist.

Required: Yes

Content type: application/json

Schema: CallDownCreateRequest

{
  "contactId": "string",
  "contactType": "string",
  "scheduledAt": "2026-01-01T00:00:00Z",
  "contactName": "string",
  "phoneNumber": "string",
  "note": "string"
}

Responses

Status	Description	Body
200	The call-back entry was scheduled.	CallDownCreateResponse
400	Bad request, missing authentication, or connector error.	ErrorResponse, string