CallDownEntry
Server-owned scheduled call-back entry scoped to one App Connect user.
Properties
| Property | Type | Required | Description |
|---|---|---|---|
id |
string | Yes | Server-generated call-back entry identifier. |
userId |
string | No | Internal App Connect user identifier. Clients should treat this value as opaque. |
contactId |
string or null | No | CRM contact identifier associated with the callback. |
contactType |
string or null | No | Connector-defined CRM entity type for contactId. |
status |
string | Yes | Call-back state. Current normal values are scheduled and called. |
scheduledAt |
string · date-time or null | No | Requested callback time, or null when none was supplied. |
lastCallAt |
string · date-time or null | No | Most recent call time after the entry is marked called. |
createdAt |
string · date-time | No | Entry creation timestamp. |
updatedAt |
string · date-time | No | Entry last-update timestamp. |
Example
{
"id": "string",
"userId": "string",
"contactId": "string",
"contactType": "string",
"status": "string",
"scheduledAt": "2026-01-01T00:00:00Z",
"lastCallAt": "2026-01-01T00:00:00Z",
"createdAt": "2026-01-01T00:00:00Z",
"updatedAt": "2026-01-01T00:00:00Z"
}