MessageLogRequest

Message conversation, CRM association, and connector-specific fields used to create or update CRM message activities.

Properties

Property	Type	Required	Description
logInfo	MessageConversationLog	Yes	—
contactId	string	Yes	Primary CRM contact identifier for the message activity.
contactType	string	No	Connector-defined CRM entity type for contactId.
contactName	string	No	Display name of the primary CRM contact.
additionalSubmission	AdditionalSubmission	No	—
overridingFormat	one of: array of string, string	No	One or more connector-specific phone-number formats to try when resolving message parties.

Example

{
  "contactId": "crm-contact-123",
  "contactName": "Jane Smith",
  "contactType": "Contact",
  "logInfo": {
    "conversationId": 555100,
    "conversationLogId": "555100-2026-06-24",
    "correspondents": [
      {
        "phoneNumber": "+14155550100",
        "name": "Jane Smith"
      }
    ],
    "messages": [
      {
        "id": 1724099032020,
        "type": "SMS",
        "direction": "Inbound",
        "subject": "Can we talk later today?",
        "from": {
          "phoneNumber": "+14155550100",
          "name": "Jane Smith"
        },
        "to": [
          {
            "phoneNumber": "+16505550199",
            "extensionNumber": "101"
          }
        ],
        "creationTime": "2026-06-24T03:15:00.000Z"
      }
    ]
  }
}